African Safari Expert - FITs & B2C experience.

Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT)

Working on weekends and public holidays (roster basis)

Salary – Highly Negotiable on exp. + Monthly Commission + Benefits

The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. A positive, can-do attitude. Will consider candidates outside of CPT.

Requirements:

• Tertiary qualification in Travel and Tourism
• FITs & B2C Safari Sales experience (Direct Safari package sales to the consumer/clients) - Essential (More inbound than outbound experience would be preferred)
• Tour plan, Travelyst, CRM, Google workspace
• Strong knowledge of African destinations, logistics and properties – Experience in Southern and Eastern Africa Safari and a bit of Indian Ocean Islands.
• 5+ years’ experience in the tourism industry specifically selling African safaris.
• 5+ experience in a sales environment dealing with direct consumers.

Skills, Knowledge & Attributes:

• Excellent written and verbal communication skills.
• Superior interpersonal and organisation skills
• Ability to meet deadlines, accept challenges and work under pressure.
• Driven sales and customer service skills
• Capable of self-management & self-actualization
• Highly flexible with ability to work in a fast-paced and dynamic environment.
• Diligent, high degree of perseverance and attention to detail

Responsibilities:

• Manage the entire client interaction from enquiry to post travel.
• Sharing your first-hand knowledge of African destinations with potential clients
• Preparing exceptional quotations and itineraries matching clients’ expectations and budget
• Managing the entire booking process with a high level of attention to detail
• Invoicing and collecting client payments.
• Ensuring all travel documents are accurate and of the highest standard.
• Providing top-level customer support at all stages - before, during and after travel
• Meeting all monthly sales targets
• Going the extra mile to ensure exceptional customer service and a wow factor to all our clients.
• Manage all internal systems and procedures efficiently and effectively.

Please email your CV & Qualification to natalie@careerdynamics.co.za