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Africa Collection Travel t/a Portfolio Journeys

Portfolio Journeys is the inspiration of two longstanding partners in the travel industry: Portfolio, Southern Africa’s longest running accommodation collection, and Africa Collection, a market leading tour operator in the UK. We’ve combined our areas of expertise – 36 years of successfully benchmarking and curating hand-picked places in Southern Africa and extensive experience in the tour operator market – to create a new offering that captures the spirit of our original brands.

Based in Cape Town, the heartbeat of Africa, our local travel consultants are committed to service that is a cut above the rest. Our skill lies in creating a very personal itinerary that ticks all your boxes. We’ll guide you using our first-hand knowledge of all the top destinations, hotels and lodges in South Africa, as well as our neighbouring countries and Indian Ocean Islands.

Hans Mooren

I know Dreamcatcher for i view years now. I have been two different kind of places where friendly ‘kamammas’ hosted me for one or more days. My last visit to Melkoutfontein in september 2017 was very good. As a photographer i am working on a project in Melkhoutfontein. The people are friendly and helpfull. As a bonus you have there the botanicall garden, the painted houses and a coock- up. I advise you to do this at least one or two times on you’r trip. I gives you a innersite experience with the people of South-Africa. And you contribute directly to the income of the family where you stay.

Klaas Oost

Dreamcatcher is an amazing organisation changing the life of the previously disadvantaged in South Africa by using sustainable tourism. You can stay in homestays, eat with the locals and learn all about the real South Africa.

Jean Penny

I spent about three weeks last fall in South Africa & a Kamamma’s home in Melkhoutfontein was my base camp. I took day trips from there & also several overnight outings. The Kamamma & her husband were wonderful hosts & I was entirely comfortable staying in their home. She cooked for me daily (& even packed me take along lunches & snacks) & usually dined with me in the cosy kitchen in the evenings when the two of us shared a meal & talked about our respective days. This was a very comfortable & convenient arrangement for me: on short overnight trips I was able to leave the bulk of my luggage behind in my room which was separated from the rest of the house by the kitchen. There was also a private bath, so I was able to leave my bath things & come back to them without inconveniencing the rest of the family. All in all it was a most enjoyable, comfortable, & convenient arrangement. I highly recommend Homestays With Kamammas. This was the third year I have used this service provided by Dreamcatcher. All of my homestay experiences have been memorable & I am proud to have had the opportunity to make personal friends with several Kamammas in South Africa.

Board Changes

Dear SATSA Members

With most people back in the office I would like to wish you all the best for 2018. I hope this year turns out to be a successful one for your organisation with added value from your SATSA membership.

New years generally bring about fresh and exciting opportunities. It was recently announced that SATIB will be furthering its footprint into Africa with the expansion of the African division, headed up by myself as I relocate to Mauritius. My relocation means that I will sadly be stepping down as SATSA Chairperson at the end of January 2018.

I am excited to announce that the association will be in excellent hands going forward with our esteemed colleague and current Vice-Chairperson, Tony Romer-Lee, elected by the board to take over as Chairperson. To replace Tony as Vice-Chairperson, the SATSA board elected Rob Hetem into this position. Congratulations to both Tony and Rob. This will be as much of a rewarding experience as it will be challenging. SATSA’s membership is in good hands!

With all the great work done in 2017 by the SATSA team, the association is in a good position to concentrate on key industry matters such as transformation, animal interaction, tourism safety and the Tourism Conservation Fund,

From February, I will assume the role of a non-executive elected SATSA board member. My focus will be on expanding and developing SATSA’s presence in the region, a key delivery area for SATSA in 2018, and for me specifically the Indian Ocean Islands.

I have thoroughly enjoyed being strategically involved in this side of the industry and will value the relationships and friendships I have developed during this time. As is the case in this industry, I am sure I will be running into many of you in the future as we continue to sell our beautiful country and region.

Best wishes.

Yours sincerely,
Gavin Courtenay
SATSA Chairperson

Message from David Frost on the Western Cape Water Crisis

The spectre of the water crisis facing Cape Town has started to impact inbound tourism with growing reports of cancellations. SATSA is responding on its members’ behalf in two ways.

The first is to elicit a targeted and informed message that can be sent to tour operators and customers in source markets, detailing what will actually happen going forward.

To this end SATSA has engaged directly with the Premier of the Western Cape, Helen Zille, her senior team and the CEO of Wesgro, Tim Harris and his executive staff. The City of Cape Town’s ‘Day Zero’ campaign is designed to change the behaviour of citizens, but it has a negative unintended consequence for Cape Town as a tourist destination. It is agreed that a different message, but consistent with the facts on the ground, needs to be targeted at tourists and the trade, and the Premier and Wesgro are working on this.

It is acknowledged that the formative message around the water situation was meant as a scare tactic to drastically reduce domestic consumption but unfortunately it has gone out internationally. It is agreed that a different message is required and the Premier and WESGRO are working on this.

The second impact, concerns how we as an industry handle tourists wishing to cancel a South, or indeed Southern Africa trip, that has a Cape Town component, due to the perception that water may not be available in Cape Town. We need to be positive and proactive, and handle possible cancellations in a way that preserves interest in the destination, as we manage the crisis in the short term. As we are entering into the peak booking period we are seeking to forge a unified industry position on cancellations and are currently working with key stakeholders on this.

I would urge members to be cognisant that the situation is incredibly fluid and that messages may change from day to day. We will constantly update you with information as and when it becomes available.

If anyone has any specific questions, please forward them to Sharon Gengan on Sharon@satsa.co.za and we will endeavour to have them answered by the Provincial and City Authorities.

SATSA 2018 WTM Opportunity

We’re excited to announce that we are once again partnering with WTM Africa and offering our members the opportunity to exhibit on the SATSA pavilion for WTM Africa 2018. This year’s show takes place from 18 – 20 April at the Cape Town ICC.

Exhibiting on the SATSA pavilion is an ideal opportunity to not only network with buyers, but learn from and re-connect with fellow SATSA members. Through our partnership with WTM Africa we can offer 10 first time exhibitors to WTM Africa the opportunity to experience the show at a more cost-effective rate. Benefits include the SATSA stand being conveniently located just outside the Inspire Theatre which will facilitate maximum traffic. Exhibitors on the SATSA stand will also receive a website listing on africa.wtm.com and the WTM Africa social media platforms to broaden exposure.

From a transformation perspective, SATSA and WTM Africa will also continue its partnership to host 10 SME exhibitors at a reduced rate. SME exhibitors have a 3-year participation opportunity and will have first right of refusal, following which SATSA will reach out to other SME members.

The stand layout and floorplan can be downloaded here and here. Costs to exhibit have increased slightly from last year due to new compliance regulations in conferencing. For 2018 SATSA can offer you a desktop with graphics at R18,000 excluding VAT.

To register your interest for the SATSA pavilion, please download the WTM Registration Form here, complete and submit to Celeste Visser on celeste@satsa.co.za by no later than 31 January 2018. SATSA will then compile a shortlist based on product range and geographical spread.

If you’re unable to exhibit at this year’s WTM Africa, attend the show as a visitor and pop by the SATSA stand to say ‘hi’. To register free of charge as a visitor and to fast track your entry to Africa’s only Inbound and Outbound B2B Travel Trade show, complete the online application here.

SATSA Membership Invoice and Annual Review

Member invoicing for 2018 has been completed with most being sent out already. Thank you to those members who have made payment. We are currently aligning the annual membership review for 2018 with the updated Memorandum of Incorporation (MOI) and all members will soon be receiving their review email which will include the membership invoice again.

The review process is designed to keep SATSA up to date with any changes taking place in your business to ensure that our database of credible tourism products remains current. Filling out your review takes about 15 minutes. We have included the ability to load subsidiaries and/or divisions and encourage all members to complete this to ensure that these products also receive SATSA benefits.

As per the MOI all membership fees must be paid, and reviews completed by 31 March 2018. These are also the requirements prior to the SATSA 2018 certificate being issued.

We are happy to announce that we are in the process of arranging online payments for your SATSA invoice. Details of this will be shared as soon as possible.

Should you have any questions or concerns about the invoicing or review processes, please contact your consultant who’d be happy to talk you through the process.

SATSA Village at Indaba 2018!

We are pleased to let you know that we have managed to renew our partnership with South African Tourism for Africa’s Travel Indaba 2018. You’re invited to register your interest for a cost-effective desktop in the SATSA village.

This year, Indaba takes place from 8 – 10 May at Inkosi Albert Luthuli ICC in Durban. The SATSA village is representative of economies of scale with space for 25 exhibitors, is well located in the main ICC arena and is fitted with the SATSA ‘gees’.

Joining the SATSA village allows you network with fellow SATSA members and provides you with access to all buyers and normal exhibitor benefits but at a competitive rate. Costs to exhibit have increased due to a reduced discount but offering good stand prominence within the ICC. For 2018 SATSA can offer you a desktop with graphics at R24,800 excluding VAT.

Last year, Charmaine Beukes from White Shark Projects had this to say about her experience under the SATSA stand: “For a smaller enterprise like White Shark Projects, 2017’s SATSA sharing stand provided the perfect solution. An extremely cost-effective option, the stand layout was inviting and had enough room for people to move around. The question is not really can you afford to be there, but can you afford not to!”

To register your interest for the SATSA village, please download the Indaba Registration Form here, complete and submit to Celeste Visser on celeste@satsa.co.za by no later than 31 January 2018. Once we have an indication of interest we will finalise negotiations with SAT.

SATSA Tourism Events Calendar launched

SATSA is dedicated to keeping you updated on all things tourism and with this in mind, we’ve launched a Tourism Events Calendar on the SATSA website.

The calendar contains dates and venues of tourism specific tradeshows, roadshows, meetings and conferences that you can use to plan your year ahead. We will also be publishing the SATSA Chapter Meetings here so please do visit regularly. Click here to access the calendar.

If you’re organising a tourism event that you’d like to be featured on the calendar, please email the details (event name, dates, time, venue) to communications@satsa.co.za

Happy planning!